Waiter/Waitress
Resume Guidance

A waiter or waitress is a professional who works in facilities that serve food and beverages, such as pubs, hotels, and restaurants. By offering outstanding customer service, they guarantee that guests have a wonderful eating experience.

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1. Personal Details

• Full Name
• Contact Information (Phone number, Email address)
• Location (City or area you’re based in, no need for full address)

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2. Personal Statement (Optional)

Write a brief section at the start of your CV summarizing who you are, your experience, and what you can offer as a waiter/waitress. Example:

“Friendly and energetic individual with over two years of experience in high-paced restaurant environments. Skilled at providing excellent customer service, managing multiple tables, and maintaining a positive and professional demeanor under pressure. Passionate about ensuring guests have an outstanding dining experience.”

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3. Key Skills

List key skills that are relevant to a waiter/waitress position. These may include:

• Customer service
• Communication skills
• Teamwork
• Time management
• Problem-solving
• Attention to detail
• Multitasking
• Cash handling
• Food and beverage knowledge
• POS (Point of Sale) system experience

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4. Work Experience

List your previous job experiences in reverse chronological order (most recent first). For each job, include:

• Job Title (Waiter, Waitress, Server, etc.)
• Company Name
• Location
• Dates of Employment
• Key Responsibilities and Achievements:
  • Greeted customers and took food and drink orders.
  • Provided menu recommendations and ensured customer satisfaction.
  • Processed payments and handled cash accurately.
  • Maintained a clean and organized work environment.
  • Worked efficiently as part of a team to deliver fast service during peak hours.
  • Assisted with training new staff and fostering a positive work atmosphere.

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5. Education

Include your highest level of education. If you have any certifications or courses relevant to hospitality (such as food safety training), mention them here.

• Degree or Qualification
• Institution Name
• Dates Attended

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6. Certifications and Training (If applicable)

If you have completed any relevant courses, such as:

• Food Safety Certification
• Alcohol Serving License
• First Aid or CPR
• Customer Service Training

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7. References (Optional)

You can list references here or simply write “Available upon requesting or focus on any particular area.

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